General cargo

Our general cargo service is for those shipments that require no special handling. Whether you’re shipping household items or oversized personal effects, dry cargo or commodities, your cargo is in safe and reliable hands with us.  Rest assured that your WestJet Cargo team will ensure your shipments arrive safely and on-time at their final destination. 

We offer: 

• Reliable flight schedule
• Safe and professional handling processes
• Standard and priority service  
• Specific tender and retrieval times  
• Real-time shipment tracking  
• Domestic and international WestJet network and interline partners internationally  

 

 

For more information on drop-off and pick-up times, visit our tender and retrieval times webpage

• Shipments likely to damage the carrier's equipment or other shipments.
• Shipments tendered with instructions to collect on delivery (C.O.D.). 

• Shipments requiring special attention, protection, or care en route.
• Shipments containing pieces of unusual shape or size.* 
• Shipments (other than seafood) containing any single piece weighing more than 136 kilograms or 300 pounds.
• Compassionate transport. 
• Shipments, or any part thereof, whose overall dimensions (length + width + height) exceed a total of 228 centimetres or 90 inches.
• Shipments of bills of exchange, currency (money), furs, fur clothing, fur-trimmed clothing, jewelry (other than costume jewelry), gems (cut or uncut), gold or silver bullion (coined or uncoined), platinum or other precious metals, and similar articles or commodities. 

*If you have any doubts about whether your shipment is fit to fly, please email or call us at 1-866-952-2746.

WestJet reserves the right to place carriage embargoes on products and calendar dates. Stations will be notified of new or pending embargoes by bulletins from WestJet Cargo. Likewise, any embargoes that are lifted without a previously advised end date will also be communicated by WestJet Cargo. Any uncertainties must be clarified with WestJet Cargo prior to acceptance of the goods for carriage.