The browser you are using is not supported. Please see our supported browsers.

Advisory

We are making arrangements and notifications regarding shipments potentially impacted by WestJet’s ongoing negotiations with our pilot’s union. If required, our customer service team will contact you by phone and email. Additional updates are available on WestJet.com/guestupdates

To use westjetcargo.com, you agree to the website terms of use, the privacy policy, and the use of cookies.

 

WestJet Cargo Logo
Cargo sign in
WestJet Cargo Logo WestJet Cargo Logo
  • Ready to ship
    • Request a quote
    • Track a shipment
    • Flight schedule
    • Tender & retrieval times
    • Warehouse locations
  • What we ship
    • General cargo
    • Pets
    • Perishables
    • Compassionate transport
    • Pharma
    • BIKE'Air - Motorcycles
    • Dangerous goods
    • Priority cargo
  • Learn about cargo
    • Our fleet
    • Freighter information
    • Rates and fees
    • Shipping process
  • Customer service
    • Contact us
    • Apply for an account
    • FAQ
    • Submit a claim
    • Forms
  1. Back to Home
    Home
  2. Back to Ready to ship
    Ready to ship
  3. Back to Request a quote WestJet Cargo
    Request a quote WestJet Cargo

Legal terms and refund policy

WestJet cargo refund policy

Please note, this quote is valid for 7 days. Final rates may depend on availability of space and changes to the original details. For kennel bookings only, depending on the length of the journey or any unexpected delays in stations, your pet may also require a cleaning fee and/or a comfort stop fee starting at  $300 per occurrence.

All reservations are granted on a first come first serve basis as space availability allows. A quote is not a confirmation of secured space but an estimate of potential charges for the details provided. If you would like to proceed with a booking, please call us at 1-866-952-2746 with your quotation number. Our hours of operation are 05:00-22:00 MST daily.

WestJet Cargo Refund Policy, applicable to one time shippers only;

There is a fee of $20.00 to change or cancel a confirmed booking up to 48 hours prior to the scheduled flight time, at which time the full cost of the booking is non-refundable. 

English
Français
  • Sign in
  • Apply for cargo account
  • Track a shipment
  • Submit a claim
  • Contact us
  • Warehouse locations
  • FAQs
  • Prices and fees
  • Shipping restrictions
  • Privacy policy
  • Privacy request form
  • Tariffs
  • westjet.com 
  • Careers

© WestJet. All rights reserved. Indicates external site which may or may not meet accessibility guidelines and/or be translated.