The browser you are using is not supported. Please see our supported browsers.

Extreme weather advisory

Colder than normal temperatures are impacting our ability to safely transport animals. Details can be found on our Pets page

By using the WestJet Cargo website, you agree to the website terms of use, the privacy statement, and the use of cookies.

Cargo sign in

Ready to ship
What we ship
Learn about cargo
Customer service

Back to Home
Home
Back to Ready to ship
Ready to ship
Back to Track a Shipment
Track a Shipment

Track a shipment

Legal terms and refund policy

WestJet cargo refund policy

Please note, this quote is valid for 7 days. Final rates may depend on availability of space and changes to the original details. For kennel bookings only, depending on the length of the journey or any unexpected delays in stations, your pet may also require a cleaning fee and/or a comfort stop fee starting at $300 per occurrence.

All reservations are granted on a first come first serve basis as space availability allows. A quote is not a confirmation of secured space but an estimate of potential charges for the details provided. If you would like to proceed with a booking, please call us at 1-866-952-2746 with your quotation number. Our hours of operation are 05:00-22:00 MST daily.

WestJet Cargo Refund Policy, applicable to one time shippers only;

There is a fee of $20-$25 to change or cancel a confirmed booking up to 48 hours prior to the scheduled flight time, at which time the full cost of the booking is non-refundable.

English

Français

Tools

Sign in
Apply for cargo account
Track a shipment
Submit a claim

Support

Contact us
Warehouse locations
FAQs

Legal

Prices and fees
Shipping restrictions
Privacy policy
Privacy request form
Tariffs

WestJet.com

westjet.com
Careers