Fuel Surcharge Advisory

WestJet Cargo has revised its fuel surcharge review cadence to a bi‑weekly cycle to align with current fuel market conditions. Adjustments will take effect following established notification timelines, starting with the first bi-weekly cycle review on March 18, 2026. 

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Refund Policy

  • Westjet Cargo Refund Policy is applicable to one time shippers only. 
  • Please note, WestJet Cargo quotes are valid for 7 days. Final rates may depend on availability of space and changes to the original details.
  • For Pet Air (kennel) bookings, a cleaning fee and/or comfort stop fee may apply depending on the journey's length or any unexpected station delays.
  • All reservations are granted on a first come first serve basis as space availability allows.
  • A quote is not a confirmation of secured space but an estimate of potential charges for the details provided.
  • If you would like to proceed with a booking, please call us at 1-866-952-2746 with your quotation number.
  • Our hours of operation are 05:00-22:00 MST daily.
  • There is an amendment fee to change or cancel a confirmed booking up to 48 hours prior to the scheduled flight time, at which time the full cost of the booking is non-refundable.
  • All our fees and other charges can be found here.

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